"Megan Hough and EU Automation Outstanding Service!"

Luis Parra

We started working with Megan Hough in 2019 and since then EU Automation has become an important Vendor for our Company. Every time we send a request Megan will promptly respond with a quote reflecting competitive prices. These days one of the main challenges in our Industry are the lead-times due to the Global Chain Supply Struggles, but we can always count on Megan Hough to find and source the parts we need and most of the time the lead-times are fantastic. Megan will follow up through the process even after the parts are delivered to make sure everything was received without any issues. I recommend EU Automation and we look forward to continuing working with Megan.

3 years ago

"Reliable Supplier/Awesome Service"

Shezad

I've been working with Megan H for the past few years on control parts like drives, I/O cards and other modules. While they are becoming obsolete on the market, EU Automation has been a great/reliable source to supply those critical parts. Megan responds fast and works within the price range I'm looking for (whether new, reconditioned or used options). I appreciate her professionalism and excellent customer support skills. Looking forward to work again

3 years ago

"Megan Hough 5 STAR!!"

Schaefer Systems

Megan Hough has been extremely helpful and has great knowledge in all of my questions. Couldn't ask for a better sales rep!

3 years ago

"Quality Products and Excellent Service"

Carl

I have worked directly with Athena for several years. She is quick to respond and easy to deal with. We have purchased numerous items from E.U. Automation and have always been satisfied. Their price is fair, they deliver as promised, and they follow up to ensure satisfaction.

3 years ago

"Megan Hough has been a wonderful"

Ember Smith

Megan Hough has been a wonderful. She is very prompt and helpful when getting back to me. She does her best to get my company the best quote and lead time possible. (We all know how the supply chain has been) I am very happy with everything she has done for us so far!

3 years ago

"Customer Service"

Leslie

Always fast responses when working with Megan Hough. She is a delight to work with! One of the best account managers we have. EU Automation has competitive rates, but Megan keeps us coming back!

3 years ago

"BEST SALES TEAM ON THE PLANET"

Wesley Gilreath

My experience with EU Automation has always been excellent. Unlike most places, EU actually took the time to ensure I was getting the correct parts, had the correct information etc. Always very attentive to responding to emails, phone calls. One account manager in particular for me made EU the place I go to first. Her name is Athena Crooks, and she is by far one of the best that place has to offer. I send an email asking for some info, she sends me what I need, then calls to make sure I received it and on top of that, when I do order something she would even call to make sure everything was working properly, made it on time and then continued to follow up to ensure that my company was still satisfied. That woman goes above and beyond, which made me realize two things. 1- EU will always be the first place I go when I need something and 2- every company needs their own Athena.

3 years ago

"EU AUTOMATION IS GREAT COMPANY TO WORK WITH!"

GABRIEL DAVIES

Eu Automation and John Madgin make finding hard to find parts easy and at competitive prices. John makes you feel like you're his best mate and always takes care of you to the fullest. I would highly recommend doing business with this company.

3 years ago

"Thomas Higgins is the sales contact I…"

Bob

Thomas Higgins is the sales contact I had. Made the extra effort to get paperwork completed with home office and came through with great prices and deliveries. Quick work of getting a quote and modifying it as I needed it. Will work with him again!!!

3 years ago

"Great customer service."

Mitchell Leckrone

I have been working with Athena for years. Always get a quick response from Her, gives me a call if there are any issues or if something changes. I know there are complaints of lead times but I am seeing it from every one of our vendors. they do what they are able to to get your parts in a timely manner. always friendly. she will send follow up emails if I get a quote but forget to put in a P.O. or even if I found it somewhere else closer its not a problem and they are still ready to help on my next quote.

3 years ago

"Great Service EU Automation!"

Robert

Response time is outstanding every time! Athena Crooks great job! In a busy world timing is critical. EU Automation has an outstand work force and have save my company valuable time when needing parts that are sometimes hard to find. Thank you again Athena!

3 years ago

"John always takes care of he customers…"

Robby Bice

John always takes care of he customers . Unbelievable service.

3 years ago