Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

Trustpilot rating Trustpilot logo

"Went above and beyond!"

Spencer

They were completely on top of everything! They went above and beyond to make sure that we were satisfied with our experience. Ordering the part we needed was simple enough, and once it was on the way, Ben and Jessica made sure that our order was delivered timely and correctly, we didn't have to worry about a thing! They also did fantastic at keeping me informed on the status of my order. Highly recommend to anyone looking for a company that makes good on their promise of customer satisfaction!

7 years ago

Trustpilot rating Trustpilot logo

"I have had nothing but good…"

Loren Ouellette

I have had nothing but good experiences. Even when there is an issue, they are very quick to resolve it. I would recommend EU Automation to anyone.

7 years ago

Trustpilot rating Trustpilot logo

"Excellent service"

Damian Sharp

Excellent service, thank you.

7 years ago

Trustpilot rating Trustpilot logo

"They do what the say they will>"

Robert Barclay

They do what the say they will>

7 years ago

Trustpilot rating Trustpilot logo

"Speeding quotes and on time delivery"

Marie-Ange Branker

Speeding quotes and on time delivery

7 years ago

Trustpilot rating Trustpilot logo

"Purchase of electrical part"

Oleg Perincic

Overwhelmed and impressed with service I have been provided

7 years ago

Trustpilot rating Trustpilot logo

"The Representative was very…"

John Gilliland

Helpful & Friendly. The Representative was very knowledgeable and wonderfully helpful & friendly. The components were shipped quickly and the pricing was great too. An absolute pleasure to work with you. Thank you.

7 years ago

Trustpilot rating Trustpilot logo

"kawasaki rail car"

Frank Cuevas

Quick response for a difficult to find part.

7 years ago

Trustpilot rating Trustpilot logo

"Great Job"

Daniel Tudor

Great Job The folks at EU Automation were professional and answered my questions rapidly. The product was delivered early. Completely satisfied.

7 years ago

Trustpilot rating Trustpilot logo

"Excellent service"

Giancarlo

Excellent service. Very Good.

7 years ago

Trustpilot rating Trustpilot logo

"James Kuhn"

Raven Engineering, Karmen Spencer

My sales rep, James, is the best! He has been with us every step of the way, is no pressure, extremely helpful and feels like a friend. The prices EU Automation offers are top notch. We are a start-up company and you helped makes us competitive!

7 years ago

Trustpilot rating Trustpilot logo

"Top Service !!"

Christof Jutrosinski

Top Service !!

7 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

Winona logo

Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.