Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Thomas Higgins was wonderful to work…"
LFynn
Thomas Higgins was wonderful to work with! Called shortly after sending online inquiry. Sent quote, payment link, and orchestrated expedited shipping & then followed up the day the part arrived to ensure I received it. Very courteous & professional
1 tahun yang lepas
"Great service"
Barry Baber
Great service
1 tahun yang lepas
"Great customer service and quick…"
FRANCES CARMONA
Great customer service and quick response to my inquiries
1 tahun yang lepas
"You were the only company that seemed…"
Paul Lavelle
You were the only company that seemed to have the part I needed & it arrived here within days of placing the order.
1 tahun yang lepas
"Professional advises and fast delivery."
Martin
Professional advises and fast delivery.
1 tahun yang lepas
"We had a motor go down on a machine and…"
Chris Anderson
We had a motor go down on a machine and EU Automation was able to locate and have a new one shipped within 24 hours while every other supplier was 1-2 weeks at the earliest. Thomas Higgins was very responsive and easy to work with, would recommend to others and plan to use their services again in the future.
1 tahun yang lepas
"Great service!"
Mellissa
John Madgin is always very helpful with getting information and parts for our facility.
1 tahun yang lepas
"Good "
Harry Grout
Good prices and found them (Ash in particular) very helpful
1 tahun yang lepas
"Tom was a very helpful salesman…"
Roger Mains
Tom was a very helpful salesman friendly and easy to speak with and very knowledgeable, I will be working with this company again, the items that i purchased he contacted about a small issue with one of the items ordered and turns out that it will not be a problem.
1 tahun yang lepas
"Siemens HMI screen "
JOHNLYNAM
Item delivered promptly and as described
1 tahun yang lepas
"EU Sorted Us Out!"
Aaron Trigg
Used EU for provision of Soft Start - after a small delay item turned out to be of major importance and needed ASAP - Alex informed us of whereabouts and availability of express transport that could take up to 20 hours - in fact the item arrived by 8am the following day. Sterling service getting us back up and running.
1 tahun yang lepas
"Quick response"
Branko Gustin
Quick response, accurate data, responding even though it was a holiday
1 tahun yang lepas
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.