Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Staff is knowledgeable and very helpful"

Sergio Allelo

Staff is knowledgeable and very helpful

11 months ago

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"Very fast response"

Carlos Pellicer

Very fast response, very professional, great costumer service.

11 months ago

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"Experience was overall poitive"

Cliff Mahaffey

Experience was overall poitive - customer service was great and very helpful, items shipped as promised

11 months ago

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"Very satisfied"

Hwang Yoon Gil 황윤길

There was a minor issue with the delivery, but I am very satisfied with the way it was handled.

1 year ago

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"They are always helpful with any parts…"

Tina Knight

They are always helpful with any parts we are looking for. Always get answers to questions back quickly. Easy ordering, and timely deliveries.

1 year ago

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"Great support, very fast response."

Codrel Solomon

Great support, very fast quoting, many options to choose from.

1 year ago

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"Excellent Service"

D.Dubinizki

Excellent Service, solution oriented and very fast!

1 year ago

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"Kevin does an excellent job!"

Linda Myers

Kevin does an excellent job!

1 year ago

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"The sales rep is very fast in responds…"

Cecilia

The sales rep is very fast in responds and able to quote efficiently with the correct parts required. Pricing wise reasonable and the lead time is short. Will continue to support EU Automation. Thanks.

1 year ago

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" John amazing customer service "

Olivia

I have worked with John Midgin each time my company needs drives repaired or even motors. He is amazing and goes above and beyond to help you with your needs. I dealt with a lot of reps and he is by far the best customer service I have ever had

1 year ago

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"RAPIDITÀ ED EFFICIENZA"

Giuseppe L. B.

RAPIDITÀ ED EFFICIENZA

1 year ago

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"Brilliant Supplier"

Charlie

Brilliant Supplier The team always work hard to give as many options as possible of the best price.

1 year ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.