Order cancellation is possible if the part has not yet been shipped or sourced. Contact your account manager or our customer support team immediately to request cancellation.
Once you've received a quote, simply confirm by email or phone and send your purchase order. We'll take care of the rest.
You can submit a part enquiry by searching for a part number on our website and using the form on the relevant part page, or by contacting us directly via phone, email or live chat.
Worked with us previously? Contact your dedicated account manager directly for assistance with a new enquiry or to place an order.
If your part is delayed, our team will get in touch with an update and a revised delivery timeframe. We work with a global network of trusted suppliers and logistics partners to reduce disruption. If delays occur, we will offer alternative options where possible, such as sourcing from another location or recommending a suitable replacement.
Your dedicated account manager is your first point of contact for any issues. You can also reach our customer support team via email or phone.
