Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Best offer on the market"
Zoran Tasin
Our purchase is not final yet, but they made so much effort to make us the . It's really refreshing to see someone so committed to make customer happy.
3 years ago
"The goods were delivered as agreed"
Jan
The goods were delivered as agreed, the delivery date was met with a margin of several days. Initially, there was a lack of information about the current status of the order (from the time the order was placed until the goods left the headquarters in Germany). However, I always received information upon request.
3 years ago
"Delivery & exact specification confirm"
Choi Gwang-un 최광운
Kind information & quick reply
3 years ago
"Simple and easy"
John O'Dishoo
I submitted a question about a part on Saturday and on Monday morning I had a reasonable quote so I ordered it and it arrived on time. It was a very simple process.
3 years ago
"Excellent customer service"
Ryan Dsouza
Excellent customer service. Thanks Jherwienna Bautista for all your support throughout this purchase.
3 years ago
"We have had a great experience with the…"
m.bsinclair
We have had a great experience with the service we had with ordering a product for our lathe today.
3 years ago
"Thank you very much Ms Ronisam"
Hieu vu van
Thank you very much Ms. Sime Ronisam for supporting my service very well
3 years ago
"Prompt response with quote and product…"
John Schuster
Prompt response with quote and product available.
3 years ago
"Amazing & Smooth!"
Jacquie
Amazing & Smooth!
3 years ago
"Very honest & professional"
Thiagu Perumal
Very honest & professional . Replacement done in 2 days & no hassle involved . Thank you for the quick support
3 years ago
"Had the part in stock and shipped it…"
Patrick Jones
Had the part in stock and shipped it immediately. Helpful staff as well.
3 years ago
"PERFECT HANDLING"
Andreas Boehm
Fast quotation and delivery
3 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.