Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Went above and beyond!"
Spencer
They were completely on top of everything! They went above and beyond to make sure that we were satisfied with our experience. Ordering the part we needed was simple enough, and once it was on the way, Ben and Jessica made sure that our order was delivered timely and correctly, we didn't have to worry about a thing! They also did fantastic at keeping me informed on the status of my order. Highly recommend to anyone looking for a company that makes good on their promise of customer satisfaction!
7 years ago
"I have had nothing but good…"
Loren Ouellette
I have had nothing but good experiences. Even when there is an issue, they are very quick to resolve it. I would recommend EU Automation to anyone.
7 years ago
"Excellent service"
Damian Sharp
Excellent service, thank you.
7 years ago
"They do what the say they will>"
Robert Barclay
They do what the say they will>
7 years ago
"Speeding quotes and on time delivery"
Marie-Ange Branker
Speeding quotes and on time delivery
7 years ago
"Purchase of electrical part"
Oleg Perincic
Overwhelmed and impressed with service I have been provided
7 years ago
"The Representative was very…"
John Gilliland
Helpful & Friendly. The Representative was very knowledgeable and wonderfully helpful & friendly. The components were shipped quickly and the pricing was great too. An absolute pleasure to work with you. Thank you.
7 years ago
"kawasaki rail car"
Frank Cuevas
Quick response for a difficult to find part.
7 years ago
"Great Job"
Daniel Tudor
Great Job The folks at EU Automation were professional and answered my questions rapidly. The product was delivered early. Completely satisfied.
7 years ago
"Excellent service"
Giancarlo
Excellent service. Very Good.
7 years ago
"James Kuhn"
Raven Engineering, Karmen Spencer
My sales rep, James, is the best! He has been with us every step of the way, is no pressure, extremely helpful and feels like a friend. The prices EU Automation offers are top notch. We are a start-up company and you helped makes us competitive!
7 years ago
"Top Service !!"
Christof Jutrosinski
Top Service !!
7 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.