Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Quick delivery than manufactuer"
Shunji Kawasaki
Normal delivery time was 1 month from the manufacturer. But EU Automation provided spare parts within 14 days (2 weeks).
1 year ago
"Responses to queries were quick ."
Keith Dusome
Responses to queries were quick . agents are polite and helpful Pricing was good . Stock was good
1 year ago
"Easy ordering and fast delivery."
Claudio Santarossa
Easy ordering and fast delivery.
1 year ago
"EU Automation Service & Product"
Carlos
EU Automation Service & Product provided a good quality and performance results for our order. The communication of shipping and delivery was on time. Customer service was always attentive and interested in our needs.
1 year ago
"Quick response"
Michael Weiß
Quick response, pleasant service.
1 year ago
"Fast and cheap"
Piervito Squeo
Fast and cheap
1 year ago
"Everything is fine OK"
Török János Tamás
Everything is fine OK
1 year ago
"Fast & responsive sales representative."
Joan Kong
Fast & responsive sales representative.
1 year ago
"Excellent Service"
Gavin Rothwell
Clear communication, quick response
1 year ago
"Communication and speed handeling are…"
Carl Delbeke
Communication and speed handeling are excellent
1 year ago
"They were very fast and also very…"
Schott, Thorsten
They were very fast and also very smart. Thanks a lot for your support.
1 year ago
"Collaborating with Matilda Webber was…"
WeQuest Global LLC
Collaborating with Matilda Webber was fantastic! She is not only meticulous but also highly professional and a pleasure to work with.
1 year ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.