Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Athena does an excellent job"
Ryan Fleck
Athena does an excellent job. She was so helpful and kept me updated on my purchase. Outstanding customer service!
3 years ago
"I work with Athena on all of my…"
Jesse Perkins
I work with Athena on all of my transactions, and she is always quick to respond. I will continue to use EU when I can.
3 years ago
"Satisfied Customer"
M Lace
Attentive sales representative Reasonable pricing Wide variety of goods Easy to work with
3 years ago
"Enrique is always in communication"
Rigo Martinez
Enrique is always in communication, giving us updates for the availabilities of new items and checking with us about our needs in any automation products. He knows his job!
3 years ago
"Very Positive review"
Randy Pratt
I have dealt with Athena EU Automation for four years. My requests have always been dealt with in a timely manner and ship time are usually right on the spot. When Athena has been out, Megan has stepped in and taken over. Nothing but positive accolades! Randy Gexpro Industrial sales
3 years ago
"Awesome service by EU Automation"
Anton Glebov
John Madgin is an amazing account manager for EU Automation. Always quick to respond with solutions and helps us find great deals on equipment from EU Automation.
3 years ago
"Using EU you wouldn't think there is a supply chain problem"
Dustin Masters
EU somehow is always able to source parts when i can't ever find them and keeps my machines running that use Legacy parts.
3 years ago
"Super fast"
Dan Timpea
Very fast response to our request, large number of article. We manage to fix our equipment in time.
4 years ago
"Great job!"
BRANDON DENNIS
Thomas was very prompt with our needs and seemed very knowledgeable about his job. great service! thank you!
4 years ago
"Tom got our order in quickly and made…"
Amanda Kubiet
Tom Higgins got our order in quickly and made sure the vendor still had stock.
4 years ago
"A+ Customer Service"
Monica Lalasz
Kind, courteous, informative, responsive...all words that come to mind when I recall all my interactions.
4 years ago
"Communication and delivery are perfect"
Angelo Jacopetti
Communication and delivery are perfect! Any delay immediately informs us by EU Automation.
4 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.